The Office Assistant performs a wide range of clerical tasks and other staff services to facilitate the operation of the office. This program prepares the student to be able to create business correspondence, reports, and forms; to follow verbal and written instructions; to work with and to develop decision-making skills. Office administration techniques and accurate document preparation are emphasized.
Graduates may work with state, county, or other municipal agencies as well as private industry. Typical duties may include formatting documents, composing business correspondence, filing, and performing receptionist functions. See Business » Office Technology and Administration for more career and employment information.
At the completion of the Office Assistant Certificate, the successful student will be able to:
- Apply critical thinking, professional practices, and efficient techniques to complete job tasks
- Communicate clearly and professionally with clients, supervisor, and coworkers
- Evaluate a workplace problem and apply appropriate strategies and valid reasoning to process quantitative and symbolic data
- Identify and adjust to workplace differences in order to operate collaboratively and effectively
- Recognize ethical dilemmas in the workplace and evaluate the consequences
In addition, students who complete the program will demonstrate the following skills standards:
- Demonstrate the ability to maintain proficiency with evolving technologies
An Office Assistant Certificate of Completion will be awarded upon successful completion of all required courses. Courses used to complete the certificates apply directly to the Office Administration AAS degree.
Certificates: A Clerk Receptionist Certificate of Proficiency or an Office Assistant Certificate of Completion will be awarded upon successful completion of all required courses. Courses used to complete the certificates apply directly to the Office Administration AAS degree.
Special Program Note: Students should take enough keyboarding classes (OFTEC 101, 102, 103 and 104) to achieve a minimum typing speed for their certificate program: Office Assistant Certificate – 40 words per minute. Students who can keyboard by touch may be eligible to bypass this class and still receive credit through the college’s advanced standing process. See a faculty advisor to discuss this option.
Additional Program Information
Gainful Employment Disclosure
Core Requirements – Office Assistant Certificate of Completion
General Education Requirements
Effective Catalog Year 2017-2018, Revised March 21, 2017