Computer Network Administration

Overview

Program Description

Coursework begins with an introduction to networking, client/server operating systems and computer hardware.  A steady progression follows to more advanced subject matter in these areas.  

The Computer Network Administration Program is designed for persons interested in operating, maintaining and troubleshooting computer networks. The program prepares students for positions in network technical support. Duties may include hardware/software support, troubleshooting and maintaining network infrastructure systems. This program helps to prepare the student for the A+, N+, Security+, CCNA and Microsoft MCSA certifications.

Career Opportunities

Job opportunities can be found in both public and private sectors. Students who earn their AAS degree will be exposed to current tools and techniques for implementing solutions for customers in network environments. The continuing advancement of technology creates a demand for skilled technicians who can provide immediate support in these areas. Typical job titles include Network Administrator and Network Technician. See Information Technology » Computer Network Administration for more career and employment information.

Program Outcomes

At the completion of the Computer Network Administration Program, the successful student will be able to:

  • Demonstrate the ability to identify, think critically, formulate, and present accurate solutions to the assigned projects
  • Able to use a variety of effective communication tools and skills to support conclusions, project solutions and technical documentation
  • Apply knowledge related academic skills, applied mathematics and industry software platforms to resolve technical engineering / drafting problems
  • Commit to the quality of results in assigned projects and professional and ethical responsibility related to their professional discipline
  • Actively engage on diverse, multi-disciplinary teams

In addition, students who complete the program will demonstrate the following skills standards specific to Computer Network Administration:

  • Install, configure and maintain client/server networks
  • Implement security in network environments
  • Effectively troubleshoot hardware and software in network environments

Certificate Options

A Network I Certificate of Proficiency will be awarded upon successful completion of all required courses listed in the certificate section of this guide.

Attention

After completing initial enrollment counseling at South Puget Sound Community College it is important to contact a program advisor as soon as possible.  (See Advisors information)

Additional Program Information

Educational Plan

Computer Network Administration

Associate in Applied Science Degree
99-101 credits

Core Requirements

Shared between our Certificate and Degree

CNA 100 Introduction to Networking 5 Credits Search Schedule
Introduces foundational concepts designed to prepare the student for more advanced networking concepts. Students will be introduced to terms and technologies commonly seen in a computer network. Prerequisite: Eligible for MATH 090 and ENGL 090.
CNA 101 Cisco I 5 Credits Search Schedule
The first of four courses leading to the Cisco Certified Network Associate (CCNA) designation. Introduces Cisco Networking Academy Program students to entry-level concepts in the networking field. Prerequisite: CNA 100 or instructor's permission.
CNA 112 PC Workstation Technical Support 5 Credits Search Schedule
Provides instruction on complete tear down and reassembly of PC Workstations including software configuration and troubleshooting of common hardware installation issues. Prerequisite: Eligible for MATH 090 and ENGL 090.
CNA 113 PC Operating Systems 3 Credits Search Schedule
Introduces PC operating systems with an emphasis on support user software, operating systems, basic networking concepts, troubleshooting, and diagnostics. Prerequsite: Eligible for MATH 090 and ENGL 090.
CNA 120 Command Line Interface 5 Credits Search Schedule
Introduces the use of the Windows command line and PowerShell interfaces to manage and manipulate Windows Operating systems. Prerequisite: Eligible for MATH 090 and ENGL 090.
CNA 121 Microsoft Workstation 5 Credits Search Schedule
A technical introduction to the Microsoft Windows Client operating system and Microsoft Client-Server networks. Includes Client installation, configuration, troubleshooting, creating user and group accounts, designing a user environment, sharing folders, securing access to network resources, and providing network services. Preparation for the Microsoft Certificate Exam. Students enrolling in this course should have familiarity with Microsoft Windows operating systems. Prerequisite: CNA 113 or instructor's permission.
CNA 122 Microsoft Server 5 Credits Search Schedule
A technical introduction to the Microsoft Windows server operating system and Microsoft Client-Server networks. Includes implementation of a core Windows Server Infrastructure into an existing enterprise environment by installing and configuring Active Directory, networking and other core services. Prerequisite: CNA 120 or instructor's permission.
CNA 125 IT Soft Skills 3 Credits Search Schedule
Emphasizes User Centered Design and introduces human behavior utilizing the DISC (Dominance, Influence, Steadiness, and Compliance) assessment model as it relates to the information technology environment. Prerequisite: None.
CNA 130 Introduction to Linux/UNIX 5 Credits Search Schedule
Introduces Linux operating systems from the perspective of a new user. Covers how to install, maintain, and configure a Linux Operating System. Explores the shell interface, utilities, and basic characteristics of the operating system. Prerequisite: Eligible for MATH 090 and ENGL 090.
CNA 150 Cisco II 5 Credits Search Schedule
The second of four courses leading to the Cisco CCNA certification. Participants will receive intermediate level instruction covering routing, switching and design theory for SOHO networks. Prerequisite: CNA 101.
CNA 170 Introduction to Wireless 3 Credits Search Schedule
Design, planning, implementation, operation, and troubleshooting of Wireless LANs. A comprehensive overview of technologies, security, and design best practices with particular emphasis on hands-on skills. Prerequisite: CNA 101 or instructor's permission.
CNA 210 Introduction to Network Security 5 Credits Search Schedule
Introduction to securing network resources. Evaluation of network security from a global perspective. Incorporates media security, network vulnerabilities and authentication protocols. Basic cryptography, operating system security and Internet security practices. Preparation for the CompTIA Security+ Exam. Prerequisite: CNA 101 and either CNA 121 or CNA 122.
CNA 221 Windows Server Administration 5 Credits Search Schedule
A detailed examination of the tasks required to deploy and maintain a Windows Server infrastructure in an enterprise environment. Incorporates IP addressing, automatic IP addressing (DHCP). Remote Access and Routing Services (RRAS), Network Address Translation (NAT), and Name Resolution (DNS and WINS). Includes troubleshooting and an added emphasis on planning services. Requires a strong understanding of the Windows client and Server operating systems. Prerequisite: CNA 122 or instructor's permission.
CNA 225 Microsoft SharePoint 3 Credits Search Schedule
Introduces SharePoint to beginning and intermediate-level computer users. Prerequisite: CNA 122.
CNA 234 Windows Server Services 5 Credits Search Schedule
An advanced course designed to synthesize and expand topics covered in previous courses. Includes planning and implementation of various network services such as DNS, DHCP, Active Directory and Application services. Incorporates managing/securing services and fault tolerance using failover clustering/load balancing. Prerequisite: CNA 221.
CNA 251 Cisco III 5 Credits Search Schedule
The third of four courses leading to the Cisco Certified Network Associate (CCNA) designation. Introduces Cisco Networking Academy Program students to advanced concepts in the networking field. Prerequisite: CNA 150.
CNA 252 Cisco IV 3 Credits Search Schedule
The fourth of four courses leading to the Cisco Certified Network Associate (CCNA) designation. Prerequisite: CNA 251.
CNA 280 Security/Voice 5 Credits Search Schedule
Emphasizes core network security technologies including the installation, troubleshooting and monitoring of network devices to maintain integrity, confidentiality and availability of data and voice services. Prerequisite: CNA 150.
CNA 296 Managing Network Environments 3 Credits Search Schedule
Focuses on Global Network design and implementation. Includes configuration, installation, and user support of Microsoft and Cisco network systems. Prerequisite: CNA 210 and CNA 221 and CNA 252.
 CNA 290 Cooperative Work Experience/Internship 3 credits

Network I Certificate of Proficiency
31 credits

CNA 100 Introduction to Networking 5 Credits Search Schedule
Introduces foundational concepts designed to prepare the student for more advanced networking concepts. Students will be introduced to terms and technologies commonly seen in a computer network. Prerequisite: Eligible for MATH 090 and ENGL 090.
CNA 101 Cisco I 5 Credits Search Schedule
The first of four courses leading to the Cisco Certified Network Associate (CCNA) designation. Introduces Cisco Networking Academy Program students to entry-level concepts in the networking field. Prerequisite: CNA 100 or instructor's permission.
CNA 112 PC Workstation Technical Support 5 Credits Search Schedule
Provides instruction on complete tear down and reassembly of PC Workstations including software configuration and troubleshooting of common hardware installation issues. Prerequisite: Eligible for MATH 090 and ENGL 090.
CNA 113 PC Operating Systems 3 Credits Search Schedule
Introduces PC operating systems with an emphasis on support user software, operating systems, basic networking concepts, troubleshooting, and diagnostics. Prerequsite: Eligible for MATH 090 and ENGL 090.
CNA 120 Command Line Interface 5 Credits Search Schedule
Introduces the use of the Windows command line and PowerShell interfaces to manage and manipulate Windows Operating systems. Prerequisite: Eligible for MATH 090 and ENGL 090.
CNA 122 Microsoft Server 5 Credits Search Schedule
A technical introduction to the Microsoft Windows server operating system and Microsoft Client-Server networks. Includes implementation of a core Windows Server Infrastructure into an existing enterprise environment by installing and configuring Active Directory, networking and other core services. Prerequisite: CNA 120 or instructor's permission.
CNA 125 IT Soft Skills 3 Credits Search Schedule
Emphasizes User Centered Design and introduces human behavior utilizing the DISC (Dominance, Influence, Steadiness, and Compliance) assessment model as it relates to the information technology environment. Prerequisite: None.

General Education Requirements
Communication: 

ENGL&101 English Composition I 5 Credits Search Schedule
Develops writing skills by focusing on strategies and techniques writers use to convey ideas, evaluate information, make a point, and participate in multiple discourse communities. Emphasizes both the process and the product of writing. This course was formerly known as WRIT 101, College Writing I. Prerequisite: Appropriate placement test scores OR appropriate completion of ENGL 095, ENGL 095X, or ENGL 098 OR concurrent enrollment in ENGL 110 with instructor's permission.
Distribution: AA, AAS, AS, DTA, COMMUNICATION, GER-CIS, AA-AAS-T-COMMUNICATION, AAS-COMMUNICATION: Reading/Writing, AAS-READING-WRITING

Computation

MATH 101 Technical Mathematics I 5 Credits Search Schedule
Theory and applications of mathematics used in technical fields with emphasis on problem solving strategies, measurement, algebra, geometry, unit conversions and the metric system. Prerequisite: MATH 094 with a minimum grade of "C" or MATH 097 (formerly MATH 098) with a minimum grade of "C" or appropriate placement test score.
Distribution: AAS, AAS-COMPUTATION

Human Relations 3-5 credits
(must satisfy diversity requirement)

Effective Catalog Year 2017-2018, Revised May 15, 2017